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EE Home Broadband

Controls & Settings guide

As part of EE’s Home Broadband package, use Norton Family parental control software to monitor a child’s devices and set age-appropriate rules for their online activity.

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What do I need?

My EE account username and password and access to device connected to EE Home broadband.

Restrictions you can apply

icon Apps Access
icon Browser Access
icon Chatting
icon File Sharing & Hacking
icon In App purchasing
icon Inappropriate content
icon Parental control
icon Phishing & Malware Infected Sites
icon Pornography & Adult
icon Search enginges
icon Sharing Data
icon Sharing location
icon Social networking
icon Suicide & Self-harm

Watch Norton Family video

Learn more about how Norton™ Family works

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Step by Step instructions

1

If you’re new to EE broadband you’ll get the option to download Norton™ Family when you first connect to the internet. Choose I Need Parental Controls to sign up for, and download Norton™ Family to your devices.

2

If you are an existing EE customer, from a computer connected to EE Home broadband, go to the broadband.ee.co.uk/norton-security

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Scroll down to ‘Easy to install‘ section and select Register and Download

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On this page, select ‘subriscribe now’ and you’ll be asked to enter your details to complete the subscription and create your Norton™ Family account.

Once you’ve signed up, select ‘Agree and Download’ to install the software on the current device and select ‘Send a Download Link’ to send a link to install the software on more devices.

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Once you have downloaded the software, select ‘Identity’ to add your children’s names to your account (up to 15). You can add and remove a child at any time. Based on their age Norton Family applies pre-defined rules to manage their online use.

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Need to know more?

Follow these links to learn more or download this information.

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Visit EE broadband

More to explore

See more resources and articles to help children stay safe online.

Related web links

Visit EE Broadband support
See tech guide for age-appropriate devices
View online safety age guides to learn about online risks
Get tips on keeping kids safe on Social Media
Read stories from parents about controls