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Virgin Mobile parental controls

Controls & Settings guide

Virgin Mobile Parental Controls allow the account holder to restrict access to sites that are only suitable for people 18 or over (plus social networking sites), as well as limiting access to specific websites.

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What do I need?

A Virgin Mobile account (Email address and Password) If you haven’t signed up, you will need the Virgin Mobile number and your contact details.

Restrictions you can apply

icon Inappropriate content
icon Social networking

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Watch step by step instructions.

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Step by Step instructions

1

To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile’s account page and log in using your Email address and Password. If you haven’t got an account click the ‘Create Your Account’ button.

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2

Go to the Plan and Device tab and click on Manage services. This will allow you to click on the parental controls.

Get advice on using social media platforms on Virgin Mobile here.

Get more guidance from the Virgin Media online community here.

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Search for Guides

Use search to find device, platform and networks guides or let us know if you still can’t find a guide.

Need to know more?

Follow these links to learn more or download this information.

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Visit Virgin Media

More to explore

See more resources and articles to help children stay safe online.

Related web links

Visit Virgin Media support
See tech guide for age-appropriate devices
View online safety age guides to learn about online risks
Get tips on keeping kids safe on Social Media
Read stories from parents about controls