Pokemon GO

How to report an issue

Step 1 – Tap the Pokéball on screen

Step 2 – Click on Settings

Step 3 – Tap ‘Report High-Priority Issue’ and select ‘Yes’.

You can now report your issue on this site.

Where to restrict in-app purchase on your child’s device

You can restrict in-app purchase on your device to prevent accidental or unauthorised purchases from the Shop.

Visit our guides to restrict this feature on the following devices:

• Apple iPhone
• Apple Ipad
• Android smartphone
• Android tablet

Note about Pokemon GO privacy policy – part of the App policy now states that it can view a phone’s settings and general information about the devices such as what other apps are being used on the device.