What we are doing together
TalkTalk continues to support Internet Matters, promoting our campaigns and resources on an ongoing basis. This includes priorities such as our online digital toolkit and annual Safer Internet Day campaigns.
As a broadband provider, TalkTalk understands the difference the Internet Matters partnership can make to their customers, through connecting them with helpful tools, expert guides and resources. Check out how they are doing this below.
Supporting customers
Customers can find support from Internet Matters across the TalkTalk website, Community help pages, social media and customer emails. This content varies throughout the year with relevant topics based on seasonality, such as our helpful guides to setting up new devices safely at Christmas.
Collaborating with colleagues
Internet Matters also works closely with the TalkFamilies network to design events and content for colleagues who are parents or guardians. This includes monthly competitions, blogs on relevant resources and events such as roadshows and Q&A sessions.
Utilising online security and parental controls
TalkTalk recognises that although there’s plenty of great content to explore online, if you’re a parent you might not want your children to see everything.
To protect children from seeing harmful content, TalkTalk include online security as standard. Their HomeSafe product provides free parental controls which includes a family-friendly web filter for home Wi-Fi.
It blocks inappropriate content (KidSafe), as well as sites that could harbour malware, meaning children are safe to enjoy care-free browsing.
Why support Internet Matters
TalkTalk is proud to work collaboratively with others to support Internet Matters to make the online world safer. They are members of a number of online safety councils aimed at supporting policymakers and the wider industry in tackling key online issues affecting children and young people.
These include the UK Council for Internet Safety, the Royal Foundation’s Taskforce on the Prevention of Cyberbullying and the Funding Council of the Internet Watch Foundation. They are also lending their support to the DSIT (formerly DCMS) and the BBFC in the implementation of age verification legislation.